Question 1

How does the free trial work?

Accepted Answer

Every new signup starts on a 14-day Starter trial with full AI features — no credit card required. You can upgrade to any paid plan at any time, or stay on the Free plan (20 boxes) after the trial ends.

Question 2

Can I upgrade or downgrade my plan?

Accepted Answer

Yes! You can change your plan at any time from your account settings. Changes take effect immediately, and we'll prorate the billing accordingly. View our plans.

Question 3

Is my data secure?

Accepted Answer

Absolutely. We use industry-standard encryption for all data transmission and storage. Your data is backed up daily and stored in secure data centers.

Question 4

Do I need special equipment for QR scanning?

Accepted Answer

No special equipment needed! You can use any smartphone or tablet with a camera. Our app works on both iOS and Android devices.

Question 5

Can multiple users access the same account?

Accepted Answer

Yes — all paid plans include multi-user access. Starter includes 2 users, Pro includes 5, and Business includes 10. You can add extra users to any paid plan for €1/user/month.

Question 6

What happens if I exceed my box limit?

Accepted Answer

You'll receive a notification when you're approaching your limit. You can either upgrade your plan or archive old boxes to stay within your limit.

Question 7

How do I print my digital QR labels?

Accepted Answer

Digital QR labels are delivered both as PDF and CSV files. The PDF files contain multiple labels per page and are intended for ink or laser printers. The CSV files consist of URLs and QR code IDs and are intended for label printers such as Brother QL-810WC or similar. Buy QR label packs.

Question 8

Is there a mobile app?

Accepted Answer

Yes — Asamano has native iOS and Android apps in addition to the web app, all built around the same QR-scanning workflow. Explore all features.

Question 9

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from your account settings. Your data will remain accessible until the end of your billing period, and you can export it at any time.

Question 10

What is Asamano?

Accepted Answer

Asamano helps households find anything in their home in seconds. Snap a photo of what's inside a box, AI describes and categorises it, and a QR label goes on the lid — so you can scan or search ('find my drill') from any phone, with no app download required. Perfect for garages, basements, attics, closets, moving boxes, and hobby supplies. Small businesses and self-storage facilities use it too.

Question 11

What languages does Asamano support?

Accepted Answer

Asamano is available in 8 languages: English, Swedish, Danish, Norwegian, German, French, Spanish, and Portuguese. The interface, notifications, and support content are fully translated in all supported languages.

Question 12

Is Asamano GDPR compliant?

Accepted Answer

Yes. Asamano is built and hosted in the EU, and we take data privacy seriously. All data is stored in secure, EU-based data centers. We follow GDPR principles including data minimization, right to deletion, and transparent data processing. You can export or delete your data at any time. Read our Privacy Policy.

Question 13

Can I use Asamano for home storage?

Accepted Answer

Absolutely — home organisation is the primary use case. Asamano is perfect for garages, basements, attics, closets, hobby supplies, and seasonal storage. The Free plan lets you manage up to 20 boxes at no cost, so it's easy to get started.

Question 14

Can I use Asamano for moving house?

Accepted Answer

Yes — moving is one of the most common use cases. Snap a photo of each box as you pack, stick on an Asamano QR label, and on the other end scan any box to instantly see what's inside before opening it. Sixty boxes, snapped, scanned, done.

Question 15

How much does Asamano cost?

Accepted Answer

Free tier with 20 boxes. Paid plans: Starter €2/month (100 boxes, 2 users), Pro €9/month (500 boxes, 5 users, CSV export), Business €19/month (unlimited boxes, 10 users, priority support). Prices shown in your local currency at checkout. View pricing.

Question 16

How does Speech-to-text work and how does it help me organize?

Accepted Answer

Instead of typing descriptions, you can simply speak into your phone's microphone. Asamano automatically transcribes your voice into text and saves it as the box description. This is especially useful when your hands are full or you're cataloging many boxes quickly. Speech-to-text works in all 8 supported languages, so you can describe contents in your preferred language.

Question 17

Can I use my own printer for Asamano QR codes?

Accepted Answer

Yes! When you purchase digital QR label packs, they are delivered as both PDF and CSV files. The PDF files are designed for standard inkjet or laser printers — simply print them on compatible label sheets such as Herma 4278 or Avery Presta 94235. The CSV files contain QR code URLs and IDs, perfect for label printers like Brother QL-810WC. Browse our QR label packs.

Question 18

What is the best way to print warehouse QR labels?

Accepted Answer

The easiest option is to order pre-printed physical QR labels or purchase digital label packs from Asamano. If you prefer to print yourself, digital packs include PDF files for standard printers and CSV files for dedicated label printers like Brother QL-810WC. All options give you durable, scannable labels ready to use. View label options.

Question 19

How does AI image analysis and item detection work?

Accepted Answer

Snap a photo of what's inside a box. Asamano's AI generates a description, suggests a category, and detects individual items inside the box as searchable tags — so a search for 'drill' or 'ski boots' jumps you straight to the right box. No manual typing required. Learn more about AI features.

Question 20

Can my team scan the same boxes simultaneously?

Accepted Answer

Yes! All team members in your organization can scan and view the same boxes at the same time — there are no restrictions on parallel access. Data is shared in real-time across your team, so everyone always sees the latest information.

Question 21

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards including Visa, Mastercard, and American Express. All payments are processed securely through Stripe. View our plans.

Question 22

Do you offer refunds?

Accepted Answer

We don't lock you into long-term contracts. You can cancel your subscription at any time and continue using your plan until the end of the current billing period. Billing is pro-rated when you upgrade or downgrade.

Question 23

How long does it take to set up Asamano?

Accepted Answer

Just a few minutes! Create your free account, order QR label packs, and start scanning and organizing right away. No training or installation required.

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